Customer Service

To fully support our Anode Paste and Fluorine Chemicals technologies, BUSS ChemTech AG has a customer service that provides our clients globally with maximum operational benefits and optimum cost effectiveness. We are the sole providers of the genuine wear and spare parts for our proprietary equipment, the Buss Kneader.

You can place your order now!

Your contact during office hours: e-mail:  moc.tc-ssub@ecivres.remotsuc

                                                            Phone:  +41 - (0)61 - 8256 462

                                                            Fax:       +41 - (0)61 - 8256 737

 

Our Original Parts guarantee that:

Our Comprehensive Support Services include:

  • They are specially made to the original design.
  • They will fit the equipment and are easily and rapidly installed
  • There is no risk of damaging the equipment, or interrupting production.
  • There is no risk of damaging downstream equipment.
  • There is no risk of interfering with operating parameters or paste quality.
  • Our spare parts are available at all times from stock.
  • Highly skilled staff, familiar with the equipment and the requirements of our clients.
  • Back-up design and plant operation expertise.
  • Installation and repair work on site.
  • Modernisation and retrofitting of production systems.
  • Optimization of production performance.
  • Production support and training of the local plant operation and maintenance staff.